Here are just a few of the Comments received from you the patients during March 2024:
- Knowledgeable, empathetic
- Caring, Professional
- Friendly & Helpful
- Friendly good explanation
- 1st smear, incredibly nervous – supportive, positive experience
- Wonderful team
- Helpful despite under great pressure
- Efficient helpful an excellent experience
- Hate wasting the GP time sympathetic caring.
- Prompt contact response sensible conclusion excellent
- Pleasant staff kind and helpful
- Made appointment electronically, well organised.
- Reassuring and helpful
Thank you to every patient that took the time to respond with such positive comments, it certainly helps keeps all staff positive.
Well Done Team White House – Great work.
We also took 4161 calls, actioned 2903 appointments with only 67 Did Not Attend appointments (23% of patients did not turn up).