Right Care First Time

Like many other GP practices demand is exceeding capacity.

We have a team of highly skilled care navigators who will help patients to get the care that they need, at the time and place they need, with the person that they need. This ensures that they get the right care first time.

To be seen by the right expert, patients need to share details of their request with the teams on the front desk so we can work with them to get the right care. This isn’t always going to be with a GP.

We have a number of exceptionally skilled healthcare professionals working for the practice.

If the Reception Care Navigators signpost you to one of these people please give it a go, allowing the GPs to focus on the more complex cases.

Earache and sinuses, sort throats, coughs, can be managed by our Nurse Prescriber.

  • Emma Pinkham – Nurse Prescriber specialist skills in minor illness, on the day care, a specialist interest in Diabetes
  • Leza Grant – Practice Nurse – specialist in Asthma, Respiratory , Ear syringe, Smears, child immunisations
  • Suzie – Nurse Associate – Smears, Wounds, Smoking Cessation, HealthCheck’s, Vaccines, ECGs
  • HealthCare Assistant – Louise or Emily – Blood test, B12, Flu vaccines, HealthCheck’s, Blood Pressure, ECG

Abdo pain, Breast pain, not responding to treatment, blood in your stool, your GP wants to see you.

Repeat medication queries are managed most effectively by your Dispensary Team or Sim – Clinical Pharmacist.

Sprains, sports injuries and muscle pains are treated by aFCP, First Contact Physio – Steve Clarke Registered Physiotherapist involved in acute triage of musculoskeletal problems.

Louise Neville – Mental Health Support Worker

We have an excellent local Pharmacy for over the counter medication, and Minor Injury Unit at North Cotswolds Hospital, for sprains, stings, burns, wounds also with a part-time x-ray facility.

This short video explains why you don’t always need to see a GP:
Right Care First Time #RightCareFirstTime – YouTube